Frequently Asked Questions
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Every SANT LDN piece begins with Japanese denim, hand-painted in the UK to create a one-of-one design. Our current collection explores the beauty and fragility of endangered wildlife, with each jacket taking inspiration from a different species. Because every piece is painted by hand, small variations are part of the character — no two are ever exactly alike.
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Each piece is crafted in the UK from Japanese selvedge denim. Our painted jackets are individually finished by hand, making every piece unique.
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Each hand-painted piece is individually created. Where an artwork is reproduced, natural variations in brushwork make every jacket distinct.
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As each piece is finished by hand, subtle variations in colour and brushwork are part of its individual character.
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Our artwork is created using acrylic based materials selected for their colour and durability on denim.
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Avoid machine washing. For light marks, spot clean gently with a damp cloth and avoid harsh chemicals or direct heat.
For a deeper clean, we recommend using a professional dry cleaner, making them aware that the garment features hand-painted artwork.
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Our pieces are made to be worn and kept. With proper care, the denim will naturally develop character over time.
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Yes. We offer aftercare for SANT LDN painted garments, including restoration and artwork touch ups. Each piece is assessed individually and charges may apply.
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Production times are shown on the individual product page. You’ll receive an update once your piece is ready for dispatch.
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Selected pieces may be available for bespoke commissions. Please contact us to discuss your request.
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We ship worldwide. Available services, rates and estimated delivery times are shown at checkout.
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Once dispatched, you’ll receive an email with your tracking details.
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International orders may be subject to local duties and taxes depending on the destination.
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Made to order and personalised pieces cannot be returned unless faulty. For eligible ready to wear items, returns or exchanges may be requested within 14 days of delivery, provided they are unworn and returned with their original tags and packaging.